How the buyer gets to the checkout page
- From the course page. The student clicks Select on a tariff card.
- Through a direct tariff link. In the course tariff settings, each tariff has a Copy payment link button. You can send the link in a messenger, put it on a landing page or in a mailing. Tariffs with the Access by link only setting turned on are also sold through such a link — they are not visible on the course page.
- Through a link with a promo code. Add the
?promo=CODEparameter to the tariff link, and the promo code is applied automatically. See Promo codes and discounts for details.
What the buyer sees
Payment button text
How payment works
The buyer clicks the payment button
The buyer pays
Exode receives the bank's response
The student gets access
- the student receives the Payment completed notification and, if they have an email address, an email about the payment;
- if the account was created during payment, the student is sent their login details;
- school staff with the School sales permission receive the New payment for products notification with the course and tariff names, as well as an email;
- the payment appears in Sales → Payments. See Payments and invoices for details.
Invoice page screens
Buying without an account
A guest can buy a course without signing up. They enter a phone number or email, and Exode creates an account in your school with that login. If an account with this login already exists, the payment is linked to it.- The sign-up method must be turned on in the registration settings. If sign-up by phone or email is turned off, an account cannot be created during payment.
- Before paying, the guest confirms consent to the school’s legal documents.
- After payment, Exode sends the login details for the new account.
- If the account was created less than 10 minutes ago and nobody has logged in to it yet, Exode logs in to it automatically after a successful payment.
Telegram for a tariff
If the tariff’s group requires a connected Telegram, the checkout page asks:- a guest to log in via Telegram (To continue — log in via Telegram);
- a student with an account to connect Telegram (To continue — connect Telegram).
Redirect after payment
The tariff settings have a Redirect after payment field. If it is filled in, after payment the student goes to the page you specified, for example a thank-you page on your website. The UTM tags the student came to the checkout with are added to this link.If the student already has an installment plan or subscription
If the student already has an active installment plan or subscription for this course, or the subscription can still be restored, they see their payments for the course instead of the payment form. To buy the tariff again anyway, the student clicks Pay again. If the student selected a higher-tier subscription tariff, the page shows the calculation for switching to the new tariff. See Installments and subscriptions for details.Rules and limits
- A tariff can be paid for only while it is on sale: the tariff is turned on, its validity dates have not passed and the course launch is open for sales. Otherwise the page says Course not found.
- If the school has no active cash register, the student sees Payment methods not found :(, and school staff see the hint The school’s checkout is not set up with a link to the settings.
- For installments and subscriptions, only cash registers that can link a card are shown. The exception is tariffs with One-time payment turned on.
- When a student starts a new payment attempt for an invoice, all unfinished attempts for that invoice are canceled.
- The invoice amount does not change after the invoice is created. If you change the tariff price, invoices already created keep the old amount.
Frequently asked questions
Why doesn't the student see any payment methods?
Why doesn't the student see any payment methods?
The student paid, but access didn't appear. What should I do?
The student paid, but access didn't appear. What should I do?
The payment link says “Course not found”. Why?
The payment link says “Course not found”. Why?
Can someone buy a course without signing up?
Can someone buy a course without signing up?
The payment failed. Was the money charged?
The payment failed. Was the money charged?
How do I send a student a ready-made payment link?
How do I send a student a ready-made payment link?
?promo=CODE to the end of the link. You can copy the link to an invoice that already exists in the invoice card in Sales → Payments.Can I redirect the student to my website after payment?
Can I redirect the student to my website after payment?
The student opened the checkout but sees their subscription instead of the form. Why?
The student opened the checkout but sees their subscription instead of the form. Why?
Will the invoice amount change if I change the tariff price?
Will the invoice amount change if I change the tariff price?
Updated: 2026-10-15 18:32 UTC