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A company has the same roles as an online school, adjusted for corporate training. The Team section is called Administrators, sales and refund permissions are not available, and the organization structure has its own permissions. One more role, the department manager, is set not by permissions but directly in the organization structure.

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Who is who

The general logic of roles is described in User roles, and working with permissions in Access rights.

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Administrator permissions in a company

You grant permissions in Company → Administrators. In corporate mode, the list of permissions is: The “School sales” and “School refunds” permissions are not shown in a company.

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Which permissions the organization structure needs

With the “Staff browsing” permission, an administrator sees the structure but cannot change it. On the department’s Settings tab, they see a banner saying they have no access.

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Department manager

A manager is a mark in the organization structure, not an access permission. It does not give access to the management panel.
  • A department has one main manager. If you assign a new one, the previous one stops being the main manager.
  • You can choose any active company employee as the manager, including someone from another department.
  • The manager is shown in the structure tree and on the department invite page.
  • The manager gets an in-app notification and an email when their employee meets the conditions of the next grade. See Grades and growth.
  • When a person is transferred or changes position, they keep the manager mark. When they are dismissed from this department, the mark is removed.
If a manager needs to see their employees’ progress in the management panel, give them administrator permissions, for example “Staff browsing” and “Course student management”.

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Course visibility for administrators

In a company, a new course is hidden from other administrators by default. The setting is in the course: Settings → Authors and editors → Visibility for the team. The course creator is always added to its editors. The setting does not affect employees’ access to training.

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Limitations

  • You cannot dismiss the company owner: their last department cannot be removed.
  • You cannot remove your own last department. The system replies “Cannot remove your own last assignment”.
  • Only the owner can change the owner’s data. You cannot block the owner.
  • Records managed in Verifix cannot be changed in Exode: “This record is managed in an external system (Verifix) — change it there”.

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Frequently asked questions

An administrator gets permissions for the management panel. A manager is a mark in the structure: they get notifications when subordinates are ready for promotion, but without administrator permissions they do not see the management panel.
They do not have the “Staff browsing” permission. Without it, the section is hidden from the menu.
In a company, new courses are available by default only to the editors in the list. Add the administrator to the course editors or turn on “Available to all editors according to their roles”.
Check that they are set as the manager of exactly the department where the employee works. The notification goes to the managers of this department and the company owner. The employee does not get the notification.
Yes. The manager is set in the settings of each department separately, and one person can be set in several departments.
Not to work with the management panel: permissions are granted separately. But only an employee who has a department can become a department manager.
A new key gets the basic permissions and the organization structure permissions: “Staff management” and “Staff browsing”. The key does not get sales and refund permissions. See API and sync.
Updated: 2026-10-17 07:07 UTC