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Permissions determine which sections of the control panel a staff member sees and what they can do in them. Permissions are granted to each team member separately in My school → Team (in a corporate school — Company → Administrators). Who team members, editors and curators are is explained on the Roles in the school page.

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How permissions work

  • Permissions add up. If a section is opened by several permissions, any one of them is enough.
  • Sections the staff member has no permissions for are hidden from the menu.
  • Permissions are also checked on the server. Even with a direct link, a staff member without the permission can neither view the data nor save changes.
  • Permission changes take effect immediately. For the staff member’s menu to update, they need to reload the page.
  • Course permissions apply to all courses of the school, except courses whose visibility is limited to a list of editors. See Roles in the school for details.

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List of permissions

Permissions are grouped the same way as in the team member form.
In a corporate school, some permissions have different names, “School sales” and “School refunds” are not shown, and there are “Staff management” and “Staff browsing” permissions for the organization structure. The company permission list is on the Roles and permissions in a company page.

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School management

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Form management

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Integrations management

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Knowledge base management

This group of permissions appears only if the knowledge base is enabled in the school.

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Organization management

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Course management

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Product management

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Task and practice management

The My school → For developers → API keys section (in a corporate school — Company → For developers → API keys) is available only to the school owner. There is no separate permission for it.

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Permissions for common tasks

Some actions require a combination of permissions:

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How to grant permissions

1

Open the team

Go to My school → Team / Company → Administrators and click Add to team. The section is available with the “School team management” / “Company employees management” permission.
2

Choose a user

Find the person in the User search field. You can add only someone who already has an account in the school. If the person is already on the team, the message “The user is already on the team” and the link Go to member settings appear.
3

Check the permissions

Check the permissions you need. You must choose at least one.
4

Save

Click Add to team. If the “Staff members” limit of the tariff is used up, you won’t be able to add the person — the platform will offer to change the tariff (in a corporate school — the Request a tariff upgrade button).

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How to change or revoke permissions

Click a member in the Team / Administrators list — Team member settings open.
  • Change permissions. Check or uncheck the boxes. Changes are saved automatically. The Select all and Unselect all buttons work for a whole group of permissions.
  • Disable temporarily. Click the Active button — the status changes to “Not active”. To restore access, click Activate. If the “Staff members” limit of the tariff is used up, you can’t activate the staff member — a window for changing the tariff opens.
  • Remove from the team. Click Remove from team and confirm.
Restrictions:
  • You can’t change your own permissions or status or remove yourself. The exception is the owner: they can change their own permissions.
  • You can’t change the school owner’s permissions, deactivate or remove them.
  • The owner can’t remove permissions from themselves, except “School sales”, “School refunds” (both commercial schools only) and “Course curator”.
  • Members who can’t be edited are marked in the list with a lock icon and the tooltip “No editing rights”.
After deactivation or removal, the staff member immediately loses access to the control panel. Their account, courses and progress are kept — they remain a user of the school.
A deactivated staff member stops getting new students as a curator but stays among group curators: after activation, they start getting students again. If they should no longer curate a group, remove them from the Group curators block in the group settings.

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What a staff member sees without the required permission

  • In the menu, the section is not shown.
  • Through a direct link, the “Access denied” screen opens with the heading “Insufficient permissions”, the hint “Request permissions: …” with the names of the required permissions and the Refresh page button.
  • Inside a page, an “Insufficient permissions” banner is shown instead of the unavailable block, with a hint about which permissions to request.
If permissions were just granted, the staff member only needs to click Refresh page.

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Frequently asked questions

Ask the staff member to click Refresh page or reload the tab. On the server, the permission takes effect immediately, and the menu updates after a reload.
No. Only the school owner can change their own permissions. But keep in mind: a staff member with the “School team management” / “Company employees management” permission can grant other members any permissions, including ones they don’t have themselves.
The group list is available only with the “Course management” or “Course curator” permission. Grant the staff member one of them in addition to “School user management” / “Company user management”.
At a minimum — “Course curator”. The staff member must also be added to the group’s curators. If the curator needs to see the list of all students and open materials closed by a deadline, add “Course student management”.
Commercial schools only: all active team members with the “School sales” permission. If a staff member shouldn’t receive them, remove this permission from them.
These permissions are not granted to school staff through the Team / Administrators section. The website design settings are opened by the “School settings management” / “Company settings management” permission.
A deactivated member stays in the list with the “Not active” status and keeps their set of permissions — you can bring them back with one button. A removed member disappears from the list. To bring them back, add the person to the team again and check the permissions again. Neither a deactivated nor a removed member takes up a place in the “Staff members” limit.
These courses have limited visibility for the team. Add the staff member to the Editors list in Courses → course → Settings → Authors and editors or turn on Available to all editors according to their roles.
No. As long as the user has a team record, even an inactive one, you can’t delete them in People — the error “Cannot delete a school manager” appears. First remove them from the team.
Updated: 2026-10-17 07:07 UTC