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Every school has an address where students open it. Right after creation, it is a base address like my-school.exode.biz. Later you can connect your own domain, for example my-school.com, so that the school opens under your brand. You set up the address in My school → Settings → Information and domain, in the School domain block (in a corporate school — Company → Settings → Information and domain, the Company domain block). Staff with the “School settings management” permission (in a corporate school — “Company settings management”) can change it.

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Base domain or your own

In the School domain block, you choose which address is the main one. Links the platform generates, for example invite links and payment links (commercial schools only), are built from the main address. Under the address field, you can see the “Current link to the school” (in a corporate school — “Current link to the company”) — you can open or copy it.

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Base domain rules

  • Length — 3 to 20 characters.
  • Only Latin letters, digits and hyphens — the “Latin letters, digits and hyphens” hint under the field reminds you of this. The field doesn’t accept spaces, dots, underscores or Cyrillic: the address becomes a subdomain, where these characters are not allowed.
  • Uppercase letters automatically become lowercase.
  • The address is unique: no other Exode school may use it.
  • Some addresses are reserved by the platform and are not available for registration.
The check starts once you have entered 3 characters, and runs half a second after you stop typing.

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How to change the base domain

1

Open the address settings

Go to My school / Company → Settings → Information and domain. In the School domain block, Base domain must be selected.
2

Enter the new address

Type the address in the School’s base domain field (in a corporate school — Company’s base domain). Wait for the check: if there is an error, the reason appears under the field.
3

Save

Click Save domain. The buttons appear only when the address differs from the current one. Cancel restores the previous address.
4

Go to the new address

The page reloads, and the school opens at the new address.

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What happens after the address changes

  • Old links keep working. The platform remembers the school’s previous addresses and redirects from them to the new one.
  • The old address is released. Another school can take it. After that, old links will lead to that school.
  • Videos in lessons keep playing. The platform updates the list of addresses where the video player is allowed by itself.
  • Telegram sign-in needs to be set up again. If students sign in via Telegram, add the new address in the bot settings in BotFather. See Login and registration.
Update the school address right away everywhere you have published it: on your website, in social networks, in ads and mailings. The redirect from the old address works only until another school takes it.

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Your own domain

The Exode team connects your own domain. You can’t enter it in the settings yourself.
1

Write to support

In the School domain block, click the Your domain option. While the domain is not connected, it says “Click to contact support to connect it” — Exode Telegram support opens.
2

Set up DNS

Set up your domain’s DNS records following support’s instructions. You do this in your domain registrar’s panel.
3

Wait for the connection

The Exode team issues an SSL certificate and links the domain to the school. After that, your address appears in the Your domain card.
4

Make the domain the main one

Select Your domain. The page reloads, and the school opens on your domain.
The Your school’s domain field is read-only. To change or disconnect your domain, write to support.

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Redirect from the base address

When your own domain is the main one, the school still opens at the base address too. To send everyone to your domain, turn on Redirect from the base to your own domain. Then, for example, my-school.exode.biz will open my-school.com.

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How the school opens

  • All school pages work over HTTPS. If you open the address via http://, the browser switches to https://.
  • If you open the base address while your own domain is the main one and the redirect is on, the school opens on your own domain.
  • If there is no school at the address, the “School not found” page opens.
  • If the school’s subscription has ended, the website shows the “The school website is inactive” screen. See Subscription and tariffs.

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If the school doesn’t open

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Frequently asked questions

Yes. You change the base domain in My school / Company → Settings → Information and domain with the Save domain button. Support changes your own domain.
Any school on Exode can use the address, including an inactive one. If you see the message “This address is not available for registration”, the address is reserved by the platform. Choose another one.
The base address is part of a domain name. It can contain only Latin letters, digits and hyphens.
Yes. You can connect both a domain and a subdomain. Exode support does the connection.
No. The base address works over HTTPS right away. For your own domain, the Exode team issues a certificate when connecting it.
Yes. While Redirect from the base to your own domain is off, the school opens at both addresses.
No. A school can have one base address and one domain of its own.
Your own domain is not among the tariff limits on the Subscription and tariff page (commercial schools only). Ask support about the connection terms.
Open the bot settings in BotFather and add the new school address to Redirect URIs and Trusted Origins. Learn more in Login and registration.
Updated: 2026-10-17 07:07 UTC