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This page lists the main platform features and the conditions under which they are available to your school. Use it to quickly understand why you don’t have a certain section and what to do to make it appear.

How to read the tables

You can see your current tariff, limits and usage in My school → Subscription and tariff. There you will also find Full tariff comparison. Corporate mode has no Subscription and tariff section — your manager changes the company’s tariff. When an action hits a limit, the window shows a Request a tariff upgrade button that takes you to support. Learn more in Subscription and tariffs.
Some sections depend on the school mode. Corporate mode has no sales, payment acceptance or legal data. Commercial mode has no org structure or positions. The mode is described in detail on the School type page. In corporate mode, the My school section is called Company, and Team is called Administrators.

Tariff limits

When an action hits a limit, the platform shows a window saying that the limit on the current tariff is used up and offers to switch to a suitable tariff. If a feature is not included in the tariff, the message is different: the feature is not available on the current tariff.

School and website

Courses and learning

Sales and payments

This section works only in commercial mode.
Student payments go through the school’s cash register directly to your account with the payment system. An online school has no internal balance and no “Withdrawal of funds” or “Balance operations” sections — money is withdrawn in the payment system’s account.

Team and students

Integrations and developers

Frequently asked questions

Check three things. First, the school mode: sales are hidden in corporate mode, and the org structure is hidden in commercial mode. Second, the tariff: open My school → Subscription and tariff and compare the tariffs. Third, your permissions: if you are a staff member, the section appears only after the owner grants you the required permission.
The platform won’t let you perform the action and shows a window saying that the limit is used up. Your data is not deleted: courses, students and staff members stay in place. To continue, switch to a tariff with a higher limit. For the “Total courses” limit, you can also archive a course you don’t need.
Yes, but only after the paid period ends. If your current usage exceeds the limits of the new tariff, its card is marked “Unavailable”.
The school website closes for students: they see the message “The school website is inactive”. The owner and staff members with the school settings permission are redirected to Subscription and tariff to renew the subscription. After payment, access opens again.
Support connects both features. For a domain, click Your domain in the school settings. For the knowledge base, write to support — after it is connected, the section appears in the menu.
There is no section for processing refunds yourself yet. Write to Exode support and specify the payment that needs a refund.
Gamification depends on the tariff. If the course settings say “Gamification is disabled”, click Enable gamification — a chat with support opens.

Updated: 2026-10-17 07:07 UTC